FAQ

1. What types of products do you offer?

At SK Brand, we offer a wide range of products including kitchen tools, electronics, beauty essentials, men’s and women’s accessories, and home decor items.

2. Do you offer Cash on Delivery (COD) as a payment option?

Yes, we do! We offer Cash on Delivery (COD) for your convenience. You can pay for your order when it arrives at your doorstep.

3. How long does shipping take?

Shipping times vary depending on your location, but most orders are delivered within 3-5 business days. We provide tracking information as soon as your order is shipped.

4. What is your return policy?

We want you to be happy with your purchase! If you’re not satisfied, you can return your item within 07 days of receipt. Please make sure the product is unused and in its original packaging. Visit our Return Policy page for more details.

5. How do I track my order?

Once your order is shipped, you will receive a tracking number via email. Use this number to track your order on our website or through the carrier’s tracking system.

6. What should I do if I receive a damaged or defective product?

We apologize for any inconvenience. If you receive a damaged or defective product, please contact us within 7 days of receiving your order. We’ll arrange for a replacement or a refund.

7. Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible. Once your order has been processed or shipped, we may not be able to make changes, but we’ll do our best to assist you.

8. Do you offer international shipping?

Currently, we ship only Pakistan.

9. Are your products safe and of high quality?

Absolutely! We carefully select all our products to ensure they meet high standards of safety and quality. Each item is thoroughly tested before being made available in our store.

10. How can I contact customer service?

You can reach our customer service team via email at sajidkhandualedge@gmail.com or through our Contact Us page. We’re here to help with any questions or concerns.